RETURN AND EXCHANGE
EMAIL ADDRESS: HELP@WEATHERMANUMBRELLA.COM
WEB PORTAL: CONTACT US FORM
“TO REQUEST FOR A RETURN, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM ”
All of our items are covered by our 30-day Return and Exchange policy. We'll be happy to accept returns, refunds, and or exchange requests within this period. Please follow these guidelines when returning your item;
- Items should be returned to us in Good Condition and in its original packaging
- Items returned after 30 days and/or fall outside the return policy guidelines will be accepted at our discretion.
- It may take up to 14 business days to fully process your return.
- The Shipping Fee(s) is non-refundable
WHY DIDN’T I GET A RETURN LABEL WITH MY ORDER?
“...WE ARE COMMITTED TO REDUCING OUR ENVIRONMENTAL IMPACT BY REMOVING AS MUCH PAPERWORK AS POSSIBLE”
At our company, we are committed to reducing our environmental impact by removing as much paperwork as possible. We believe that this is the most environmentally responsible thing that we can do. We have eliminated all unnecessary paper from our business processes, and we are constantly looking for new ways to reduce our reliance on paper. This has helped us to reduce our carbon footprint and to conserve resources.
HOW DO I RETURN DEFECTIVE OR FLAWED ITEMS?
EMAIL ADDRESS: HELP@WEATHERMANUMBRELLA.COM
WEB PORTAL: CONTACT US FORM
“FOR DEFECTIVE OR FLAWED ITEMS, PLEASE CONTACT OUR CUSTOMER SERVICE TEAM, SO WE CAN HELP YOU PROCESS A CLAIM”
We offer a limited lifetime guarantee on all Weatherman-branded products; We stand behind our product and want to deliver the best experience. If your Umbrella fails to function properly because of a defect in material, workmanship or manufacturing fault, we will replace it for free. Please consider that product defects do not include those resulting from water damage, product modification, accidents, or failure to follow instructions for use.
Please note that this guarantee does not cover natural wear and tear, misuse and damages caused by improper care. This guarantee only covers purchases from weathermanumbrella.com. Any Weatherman product purchased from unauthorized third parties are not protected.
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:: CONTACT US / CUSTOMER CARE
:: ORDERING
:: SHIPPING
:: RETURNS & EXCHANGES
:: ACCOUNT
:: PRODUCT
:: CUSTOMS & CORPORATE SALES
:: WARRANTY
:: MOBILE APP