:: CUSTOMER SERVICE
EMAIL ADDRESS: HELP@WEATHERMANUMBRELLA.COM
WEB PORTAL: CONTACT US FORM
We want to make sure that you’re always connected with us and can get help whenever you need it. Our customer service team is available via email to deal with questions about our products, services, and give some tips to help you find the perfect umbrella! You can contact us on our webpage, through Contact Us form, or by sending us an email at firstname.lastname@example.org
They say the only bad questions are the ones not asked — besides; we love listening! We look forward to hearing from you!
:: DO YOU HAVE A PHONE NUMBER TO CALL?
We understand that speaking with customer support representatives in real-time is preferable in certain circumstances. While this is not an available option, we are working diligently to integrate phone and chat services as soon as possible.
:: HOURS OF OPERATION
MONDAY - FRIDAY
9 AM - 6 PM EST
Our team is available from Monday through Friday, between 9 a.m. to 6 p.m. Eastern Standard Time. We try our best to respond to emails within the same day. Please note that our response time may vary depending on the volume of service requests we are handling.
We offer a limited lifetime guarantee on all Weatherman-branded products; We stand behind our product and want to deliver the best experience. If your Umbrella fails to function properly because of a defect in material, workmanship or manufacturing fault, we will replace it for free. Please consider that product defects do not include those resulting from water damage, product modification, accidents, or failure to follow instructions for use.
Please note that this guarantee does not cover natural wear and tear, misuse and damages caused by improper care. This guarantee only covers purchases from weathermanumbrella.com and authorized dealers.. Any Weatherman product purchased from unauthorized third parties is not protected.
Discover something new in every related article!